Customer Service and Delivery

The customer service at PromKo is impeccable. Customers always get our full attention the moment an order is placed. We take care of everything, right down to the smallest details, so as to leave no stone unturned and to ensure deadlines are scrupulously respected. We always guarantee customer satisfaction by personally following up as soon as the product has been delivered. In the event of a setback, we double our efforts to make sure your needs are met.

We take deadlines very seriously!
 
Standard delivery time for most orders is 7-10 business days, depending on the quantity and complexity of the customization.

"Something unexpected came up and you don't have time to get your hands on something new that will put a smile on your clients' faces? We are there for you! With 48-hour service for many items, we will be happy to find the perfect product for you!" assures Ms. Ouimet.